Yep. We have Public Computers.
Lil’ breakdown of our email users:
15% will remember their password. No prob.
Of the 85% that don’t, 97% will not have the appropriate device with them to receive the verification code. Probably never have. 49% of the time it’s a landline.
83% of the 97% will have absolutely no reference point as to when they created the account or how. Don’t we know? Challenge questions? Fuhggedaboutit!
17% of the 83% will then ask us why we can’t just ‘call google’ and verify that it’s them. At which point we turn into Tina Belcher trying to smile.
*Internet use is available in 60 minutes sessions with a valid TPL card